Effective Date: October, 2023

1. Introduction

At BlueDot Wellness, PBC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our mental health and wellness services. By using our services, you agree to the practices described in this policy.

 

2. Information We Collect

2.1. Personal Information: When you register for our services, we may collect personal information, such as your name, contact details, and demographic information.

2.2. Health Information: To provide you with effective mental health and wellness support, we may collect information related to your mental and emotional well-being. This includes information you voluntarily provide during consultations and interactions with our professionals.

2.3. Usage Information: We collect data about your usage of our platform, including your interactions, preferences, and device information (e.g., IP address, browser type).

2.4. Payment Information: If applicable, we collect payment information for billing purposes.

 

3. How We Use Your Information

3.1. To Provide Services: We use your information to provide the mental health and wellness services you request. This includes connecting you with our professionals and tailoring services to your needs.

3.2. Communication: We may use your contact information to send you service-related messages, updates, or promotional materials. You can opt out of promotional emails at any time.

3.3. Improvement: We use your information for internal purposes, such as analyzing user preferences, troubleshooting issues, and enhancing the quality of our services.

 

4. Protection of Your Information

4.1. Data Security: We employ industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.

4.2. Confidentiality: All communication between you and our professionals is confidential. We maintain strict confidentiality except as required by law.

 

5. Sharing Your Information

5.1. With Your Consent: We may share your information with your explicit consent.

5.2. Third-Party Providers: We may use third-party service providers to assist with our services. These providers are subject to their own privacy policies.

5.3. Legal Compliance: We may share information when required by law, court order, or legal process.

 

6. Your Rights

6.1. Access and Correction: You have the right to access and correct your personal information.

6.2. Withdraw Consent: You can withdraw your consent for processing your data at any time.

6.3. Data Deletion: You can request the deletion of your account and associated data.

 

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under the age of 18 without parental consent.

 

8. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. The updated policy will be posted on our website, and the effective date will be revised accordingly.

 

9. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us at privacy@bluedotwellness.io.